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Frequently Asked Questions

Answers to what prospective clients and users ask us most.

What does Upmarx actually build?

Upmarx builds two proprietary product lines - upmarX (AI-adaptive NEET exam prep) and Skelbiz (Industry 4.0 manufacturing automation) - and also delivers custom engineering services including product builds, cloud infrastructure, agentic AI systems, and school digitization. The two sides of the business reinforce each other: patterns proven inside our own products routinely shape how we approach client work.

Is the upmarX app available now?

Yes. upmarX NEET Prep is live on Google Play for Android devices, with adaptive testing, behavioral coaching, and performance analytics built in from day one. It's actively maintained and used by real NEET aspirants today, not a beta or concept product.

How does the Skelbiz platform integrate with existing systems?

Skelbiz ERP Core syncs directly with Tally ERP for invoicing and sales orders, and its Edge IoT Sync layer is designed to connect with existing floor sensors and machines without a full hardware overhaul. Most manufacturers we work with keep their existing equipment and layer Skelbiz on top rather than replacing anything.

What is the ClassOnApp partnership?

Our School Digitization Framework is built in strategic partnership with ClassOnApp ERP, giving schools a combined platform for fees, admissions, operations, communication, and custom LMS delivery. We handle the deployment, configuration, and ongoing support on top of that platform.

Do you offer dedicated offshore development teams?

Yes. Offshore Development Teams is one of our core engineering services - embedded pods covering frontend, backend, mobile, or full-stack delivery that plug into your existing workflow, standups, and code review process rather than operating as a disconnected outsourced vendor.

What technologies do you build with?

Our production stack centers on React, NestJS, TypeScript, and PostgreSQL, with Rust for edge/IoT agents and AWS/Kubernetes for cloud infrastructure. See our full Technology Stack page for the complete breakdown and the reasoning behind each choice.

How long does a typical engagement take?

It depends on scope - a focused module (like a single School Digitization service) can ship in weeks, while a full custom product build typically runs in phased quarters. We scope realistic timelines during the initial consultation rather than promising a number upfront just to win the engagement.

How do we get a quote or proposal?

Reach out through our Contact page with a short project description. We'll follow up within one business day to scope the engagement and provide a written proposal with timeline and cost.

Can you work with our existing engineering team?

Yes - engagements range from a fully embedded offshore pod to a narrowly scoped specialist supplementing your existing team. We adapt to however you already work rather than insisting on our own process.

Do you sign confidentiality agreements?

Yes, we routinely sign mutual NDAs before discussing project specifics, and can work under your standard vendor agreement templates where applicable.

What industries have you worked in?

Food manufacturing and retail/healthcare are represented in our published case studies, alongside ed-tech and K-12 education through our own products and the School Digitization Framework. Our engineering practices generalize well beyond those, particularly for any operationally intensive business.

Do you offer ongoing support after launch?

Yes - our process includes staying engaged through launch and the operational realities that follow, rather than handing off a finished build and disappearing. Ongoing support terms are scoped as part of the original proposal.

Is pricing fixed-fee or time and materials?

Both models are available depending on the engagement - well-scoped modules often work best fixed-fee, while embedded teams and open-ended engineering work typically run time and materials. We'll recommend the right fit during scoping.

Can upmarX or Skelbiz be white-labeled for our organization?

upmarX for Institutes supports white-label branding for coaching centers and schools. Skelbiz deployments are typically configured under your own branding as standard practice for enterprise clients.

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