Privacy Policy
Last updated: August 2026
This policy explains what personal information Upmarx Digi-lab collects across our websites, Skelbiz, and client engagements, why we collect it, and what control you have over it. It applies whether you're a prospective client filling out our contact form or an administrator using a Skelbiz or School Digitization deployment.
1. Information We Collect
We collect information you provide directly - such as your name, email, company, and project details submitted through our contact form - along with standard technical data like browser type, device information, and pages visited, gathered through normal website analytics.
2. How We Use It
We use submitted information to respond to inquiries, scope potential engagements, and improve our products and services. We do not sell personal information to third parties, and we do not use client project details for marketing without explicit permission.
3. Cookies & Analytics
Our websites may use cookies and similar technologies to understand aggregate usage patterns, remember basic preferences, and improve site performance. You can control or disable cookies through your browser settings; doing so may limit some site functionality but will not block core content.
4. Third-Party Services
Where we integrate third-party services - such as ClassOnApp ERP for school digitization deployments, cloud infrastructure providers for Skelbiz hosting, or payment processors for any billed engagement - those providers process data under their own privacy terms, which we review before integration to confirm they meet a comparable standard of care.
5. Data Security
We apply industry-standard security practices, including encrypted transport, access controls, and regular review of infrastructure configuration, across the systems that support Skelbiz and client engagements. No system is perfectly secure, and we disclose material incidents to affected users promptly if one ever occurs.
6. Data Retention
We retain personal information only as long as necessary for the purpose it was collected - typically the duration of an active engagement or account, plus a reasonable period for legal and accounting records. You can request earlier deletion subject to any regulatory retention requirements that apply.
7. Children's Privacy
Our websites and products are directed at businesses and institutions, not children. We do not knowingly collect personal information directly from children, and any student-level data processed through a School Digitization deployment is controlled by the partner institution under its own consent and guardian-notice obligations.
8. International Data Transfers
Our infrastructure is primarily hosted on cloud providers that may process data across multiple regions. Where data crosses borders, we rely on the provider's standard contractual safeguards and our own access controls to maintain consistent protection regardless of physical location.
9. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us directly. We aim to respond to verified requests within a reasonable timeframe, consistent with applicable data protection law.
10. Changes to This Policy
We may update this policy periodically to reflect changes in our practices, our products, or applicable law. Material changes will be reflected with an updated revision date at the top of this page.
11. Contact Us
Questions about this policy, or requests related to your personal data, can be directed to our team via the contact page.
Questions? Contact us or see our FAQ.